Universal ICAM Request Builder

Build your request first, then follow the registration guide.

Build Your ICAM Request

Select a system, review available roles, choose the roles you need, and confirm any required fields before going to the official ICAM site.

This page is designed to function like a lightweight ICAM request planner so users can arrive at the official site with a clear access plan.

DSCA Applications
OR
SCIP Applications
Application availability: Applications will be added to this guide once they are ready for registration.
Recommended flow: select a system, build your role request, confirm required fields and conflict warnings, then follow the registration guide below.
Section 1 — Build Your Request
Select a system above to load roles, conflict logic, and dependencies.
Section 2 — Possible Errors and How to React
Important: E-ICAM may display severe messages, respond slowly, or appear to return to an earlier screen while processing. Wait, then check My Work > Access Requests before starting over.

Possible Errors and How to React

Blank Menu / Missing Options

If the left-side menu is blank or expected options do not appear, close all open browsers and reopen DoD E-ICAM. If needed, clear your browser cache and try again. This can happen to a first time user.

Role Selection / Severe Error

Sometimes, when a user selects a role, E-ICAM may stop responding and display a Severe Error message. DISA is working on a fix. Try the request again later using a new browser session.

Slow Response / Delayed Actions

The E-ICAM site is slow. After selecting roles, filters, or buttons, wait several seconds before clicking again. A selection may still be processing even if nothing appears to happen immediately.

Request Appears to Revert / Start Over

In some cases, after clicking a button, the system may appear to return to an earlier screen or look like the request was not accepted. Do not immediately restart. Wait, reload only if prompted, and verify the request status under My Work > Access Requests.

Reload / Cancel Message After Signature

If you receive a reload or cancel message after clicking I Acknowledge, click reload and then check My Work > Access Requests on the home page to confirm the request submitted successfully.

Attachment Problems

If the paperclip icon shows a red asterisk, documentation is required. Upload the Cyber Security certificate as a PDF only. If the file does not appear immediately, wait several seconds before attempting another upload.

Blank menu example
Blank Menu / Missing Options Example
Severe Error message example
Severe Error Example
Severe Error message example
Severe Error Example
Section 3 — Follow the Registration Guide

Step 1 — Open ICAM

Open NIPR ICAM Open Public ICAM

  • Log in and open Manage User Access.
  • Use the request plan above as your reference.
Manage User Access example
Manage User Access Example

Step 2 — Filter for the Correct Role Source Application

Select which ICAM site you are using to view the correct Step 2 instructions.

Use the Role Source Application filter for --.

  • Type -- in Role Source Application.
  • Wait for results, select the displayed value, then click Apply.

Public ICAM does not use the Role Source Application filter path.

  • Type -- into Search Access.
  • Click Search or press Enter.
Filter for roles example
Filter for Roles Example
Public ICAM search example
Public ICAM Search Example

Step 3 — Search for and Select Your Roles

  • Based on your request plan, select the following role(s):
  • Allow time for selections to process and turn green.
  • Click Next when finished.
Select roles example
Select Roles Example

Step 4 — Upload Required Attachments

  • Use the paperclip icon to upload required documents.
  • A red asterisk on the paperclip indicates a required attachment.
  • Click Submit after attachments are complete.
Special note: Attach your cyber security awareness training certificate or your supervisor may be unable to approve the request.
Upload attachments example
Upload Attachments Example

Step 5 — Finish Role Request

  • Click Complete Form.
  • If an error occurs, refresh the page and check the Bell icon or the request status under My Work.
Complete form example
Complete Form Example

Step 6 — Validate System Authorization and Access Request

  • Review the Privacy Act Statement and click Next.
  • Complete fields marked with a red asterisk.
  • Select Initial if this is your first E-ICAM SAAR for --.
  • Select Modification if you have already submitted an E-ICAM SAAR for --.
  • Enter Supervisor information if it is not pre-populated.
Privacy Act Statement example
Privacy Act Statement Example
Required fields example
Required Fields Example

Step 7 — Validate Access Selection

Requested Application: --
Requested Roles:
  • Confirm the application and requested roles are correct.
  • Click Next.
Access selection example
Access Selection Example

Step 8 — Provide Justification for Access

  • Provide a mission-based justification.
  • Click Next.
Justification example
Justification Example

Step 9 — Complete Access Details

  • Complete required fields and role attributes.
  • Click Submit.
Dropdown values example
Dropdown Values Example

Step 10 — Acceptable Use Policy and Digital Signature

  • Accept the policy and click Next.
  • Review the signature disclosure and select I Acknowledge.
Policy example
Acceptable Use Policy Example
Digital signature example
Digital Signature Example

Step 11 — Confirm Request Submission

  • Use My Work > Access Requests to verify or cancel a request.
Access request confirmation example
Access Request Confirmation Example